? Frequently Asked Questions (FAQs)
1. When will my order ship?
Orders are usually processed within 1 business day. You'll receive a shipping confirmation email with tracking info once your order ships.
2. Do you offer free shipping?
We offer free shipping on U.S. orders over $50. Te shipping fee for smaller orders is a flat rate fee calculated at checkout.
3. How can I track my order?
Once your order ships, you’ll receive a tracking number by email. You can use it to track the status of your package online.
4. What if my order is damaged or lost?
No worries—if your item arrives damaged or gets lost in transit, we’ll resend it or issue a refund. Just email us at [email protected] with your order number.
5. Can I return my order?
We accept returns on unopened and unused products within 14 days of delivery. See our Return Policy for full details.
6. Do you ship internationally?
Yes, we ship within the United States, Canada & Europe. For other countries you can contact us via email and we will let you know if we can ship to your country.
7. How can I contact customer support?
You can reach us anytime at [email protected] and we’ll get back to you within 1-2 business days.
