Purchase & Returns
???? How to Place an Order on Merja Herbs
1. Browse Our Products
Explore our herbal teas, natural remedies, and wellness products by visiting www.merjaherbs.com.
2. Select Your Items
Click on the product you’d like to purchase, choose your quantity and then click the “Add to Cart” button.
3. Review Your Cart
When you’re ready to check out, click the cart icon in the top right corner of the page. Make sure everything looks correct.
4. Proceed to Checkout
Click the “Checkout” button to begin the order process.
5. Enter Shipping Information
Fill out your name, shipping address, and contact information carefully to ensure smooth delivery.
6. Choose Your Shipping Method
Select your preferred shipping option from the available choices.
7. Enter Payment Information
Add your payment details using our secure checkout. We accept major credit/debit cards and other payment options listed.
8. Review and Confirm
Double-check your order summary, shipping details, and total cost. Then click “Place Order” to complete your purchase.
9. Get Your Confirmation
You’ll receive an order confirmation email with your order number and tracking info once your item ships.
10. Enjoy Your Wellness Package
Sit back and relax—your Merja Herbs products are on the way!
Return & Refund Policy
At Merja Herbs, your satisfaction is our priority. Please read our policy below for returns, refunds, and replacements.
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???? Returns
We accept returns only for unopened and unused products. To be eligible for a return, items must be in their original packaging and condition.
• Return requests must be made within 14 days of delivery.
• Customers are responsible for return shipping unless the item was damaged or incorrect.
To request a return, please contact us at
[email protected] with your order number and reason for return.
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???? Damaged or Defective Items
If your item arrives damaged or defective, please email us a photo of the item and packaging within 7 days of delivery.
• We will offer a full refund or send a replacement at no extra charge.
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???? Lost Packages
If your order is lost in transit and does not arrive:
• We will issue a refund or resend the item, based on your preference.
• Please contact us at
[email protected] if your tracking hasn’t updated or your item hasn’t arrived within the expected timeframe.
Need Help?
For any issues or questions regarding your order, please reach out:
???? Email:
[email protected]
???? Website: www.merjaherbs.com
We’re here to make sure your experience with Merja Herbs is smooth and satisfying.
